ABOUT ME

STRENGTHS: INPUT ACHIEVER IDEATION FUTURISTIC ACTIVATOR

I'm a visionary innovation and design strategist with a background in service design, futuring and product development who helps see what's possible in elevating experiences. My personal experiences with family members in healthcare systems ignited my passion for improving healthcare and creating better experiences and processes, which is where I have focused in the last 10+ years. As a leader, I'm an approachable and people focused manager of projects who inspires cross functional collaboration and empowers others to arrive at innovative solutions.

I began my career helping build a family based 65-person manufacturing facility where I was the product development manager, creating furniture components for IKEA, Knoll and others. Since then, I've brought to market over 40 products, programs and services within healthcare, consumer goods, and/or manufacturing at Carilion Clinic, Optum, HealthCare Services Corporation, IKEA, Brammer, Baumarkt, Knoll and more. I’ve helped build and set innovation strategy at five different organizations to spur growth and directed design efforts primarily in healthcare, but also in manufacturing. I have solid experience in the craft of human centered design from design research through prototyping and strategy.

Education includes Masters of Design Methods from Illinois Institute of Technology Institute of Design, Masters of Fine Arts from the University of Texas at Austin and Bachelors of Fine Arts from the University of North Carolina at Greensboro. Certifications in Futuring, Voice of Customer and a Mini MBA from St Thomas University.